How many days does it take to ship a product?

We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 7-10 Days. You may reach us at, email, orders.pinkcactii@gmail.com so that we can assist you with the appropriate details for the product. Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

Free Shipping Within India. International Shipping Charges Rs.1,999/-

Do I have to pay the Custom Duty Charges?

Yes Custom Duty Charges are to be borne by you since, every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations.

Can I order for COD (Cash On Delivery)?

Yes, We accept COD within India with a 30% advance.

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. If you need any assistance, you may reach us at orders.pinkcactii@gmail.com

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us to check for the product availability. Please note express shipping is chargeable, our team will contact you for shipping charges.

Do you offer Customization

Yes, customization is possible in terms of neck type, adding sleeves and length. For additional customization, you can contact us at orders.pinkcactii@gmail.com

How do I get my outfit altered?

We generally keep enough margin in all our custom made outfits to be taken 1 size up. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you.

Is there a Return/Exchange or Refund for a Product?

Refer to our return and exchange policy.

Will my first purchase discount be applicable on returns and exchange?

No, once you get discount on your first purchase you can not use discount on exchanges and returns items.